FAQ’S
Do I need to be referred by a doctor?
If you are going to be paying for treatment yourself no need to go to your GP first.
If you are covered by Private Healthcare Insurance you need to call your company help line to check whether you need a letter from your GP or Consultant.
Will my physiotherapist be registered and insured?
Your physiotherapist will be registered with the Health and Care Professions Council (HCPC), insured by the Chartered Society of Physiotherapy (CSP) and will have an up to date certificate from the Disclosure and Barring service (DBS). Please refer to our ‘About Us’ page for our team members registration details.
How long is a treatment session?
It is recommended that for your first appointment you book a 45 min session.
During this session you will undergo a full assessment as well as your first treatment.
Follow up sessions will last between 30-45 minutes.
How often do I need book an appointment for treatment?
This will be decided between you and your therapist and you and will be discussed as part of your treatment plan.
What happens if I don’t attend?
We require 24 hours notice for cancelled appointments otherwise you will be charged the full rate for the missed appointment
What should I wear?
This depends on the area to be treated. As part of the assessment the physiotherapist will want to examine the area thoroughly. Clothing needs to be easy to remove or loose enough to expose the area. Sometimes we will want to see the area above and below the problem area.