FAQ’S
Do I need to be referred by a doctor?
If you are going to be paying for treatment yourself no need to go to your GP first.
If you are covered by Private Healthcare Insurance you need to call your company help line to check whether you need a letter from your GP or Consultant.
Will my physiotherapist be registered and insured?
Your physiotherapist will be registered with the Health and Care Professions Council (HCPC), insured by the Chartered Society of Physiotherapy (CSP) and will have an up to date certificate from the Disclosure and Barring service (DBS). Please refer to our ‘About Us’ page for our team members registration details.
How long is a treatment session?
Our treatment sessions vary between 30 mins to 90 mins.
For your initial asessment you are free to choose which ever treatment duration you would like. It is not mandatory to choose the New Patient option.
During your initial session you will undergo a full assessment as well as your first treatment.
Ypur rehab plan will be discussed with you after first appoinment
How often do I need book an appointment for treatment?
This will be decided between you and your therapist and you and will be discussed as part of your treatment plan.
What happens if I don’t attend?
We require 24 hours notice for cancelled appointments otherwise you will be charged the full rate for the missed appointment
What should I wear?
Please wear loose-fitting trousers that can be rolled up above the knees or even better - a pair of shorts.
Bring a hair band to tie up long hear and a bra so that assessments can be carried out robustly.